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Troubleshooting

Use binaries and the guide from the same package. Preserve existing reports and saves while investigating. Record the displayed build and WUHB/RPX/installed-title launch route; a saved report and successful Menu return are separate observations.

Symptom Action
App missing from Aroma Copy the contents of sd-card/ to SD root; WUHB files belong under sd:/wiiu/apps/.
Installer rejects a candidate Check the package's installer/environment prerequisites, including signature patches for self-signed packages. Return the displayed error.
Install check stops before RECOVERED Preserve the entire install-check folder, including recovery files and partial logs. PREPARED on the first launch is expected; do not delete files or cut power to force recovery.
No new TXT result Check the displayed RESULT VERIFIED/RESULT STORAGE FAILED status. Return available logs and the SD operation/error number; do not rerun only to obtain a log.
Save/reload failure Preserve the snapshot plus .pending/.previous siblings. Do not delete them to force a pass.
Menu splash hangs or app freezes Record the last prompt/action, approximate delay and whether music continued; return files already written after recovery.
Wrong graphics or audio Mark the relevant on-screen observation as failed and describe the difference; automatic pixel/PCM checks cannot replace physical observations.
Game rejected Check compatibility; commercial profiles and the final injector GUI remain unfinished.
devkitPPC/WUT missing Follow Contributing or Windows setup; Linux SDK executables need Linux.

Copy the whole result folder named by the kit back over FTP and ZIP it. Ordinary logs are under sd:/ctr2wup/results/; the install candidate has its own sd:/ctr2wup/install-check/ folder. The install reviewer selects the matching source child automatically; preserve older children. Recovery fixtures are original diagnostic data, separate from guest saves and asset blobs. Include the observed exit behavior when reporting a failure. Keep game dumps, keys, extracted commercial assets and saves out of public issues.


Maintained source: docs/troubleshooting.md ยท 3849a94bd97b. GitHub source and issue links may require repository access.